Returns & Exchanges
At Muse Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of receipt, provided it is in its original, gently used or unopened condition.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all caps are tightened and fragile containers are protected.
Apply the Shipping Label
Download and print the prepaid return shipping label provided via email and affix it clearly to the outside of your parcel.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing